1. Return Eligibility
Returns may be accepted only in the following situations:
- Product received is damaged or leaking
- Wrong product delivered
- Package received in poor condition
- Missing items in the order
To request a return or replacement, customers must contact us within 24–48 hours of delivery with proper proof.
2. Non-Returnable Products
Due to the consumable nature of edible oils, we do not accept returns for:
- Opened or used products
- Change of mind after delivery
- Taste or aroma preferences
- Improper storage after delivery
3. Proof Required
For damaged or incorrect orders, customers may be asked to provide:
- Photos or videos of the package
- Product images
- Order details and invoice information
This helps us verify and resolve the issue quickly.
4. Refund Process
Once the issue is verified and approved:
- Refunds will be processed to the original payment method
- Refund timelines may vary depending on the payment provider
- In some cases, a replacement product may be offered instead of a refund
5. Cancellation Policy
Orders can only be cancelled before shipment confirmation. Once the order is shipped, cancellation requests may not be accepted.
6. Delayed Refunds
If you have not received your refund within the expected timeframe, please contact your payment provider or bank first.
If the issue still persists, feel free to contact us.
7. Contact Us
For return, refund, or replacement support:
📧 Email
brahmashiraoil@gmail.com
📞 Phone
+91 9033588057
Effective Date:
[06/05/2026]
At Tiranga Wood Pressed Oils, customer satisfaction is important to us. We strive to deliver high-quality products with safe packaging and reliable service. Please read our Refund & Return Policy carefully before placing an order.
1. Return Eligibility
Returns may be accepted only in the following situations:
- Product received is damaged or leaking
- Wrong product delivered
- Package received in poor condition
- Missing items in the order
To request a return or replacement, customers must contact us within 24–48 hours of delivery with proper proof.
2. Non-Returnable Products
Due to the consumable nature of edible oils, we do not accept returns for:
- Opened or used products
- Change of mind after delivery
- Taste or aroma preferences
- Improper storage after delivery
3. Proof Required
For damaged or incorrect orders, customers may be asked to provide:
- Photos or videos of the package
- Product images
- Order details and invoice information
This helps us verify and resolve the issue quickly.
4. Refund Process
Once the issue is verified and approved:
- Refunds will be processed to the original payment method
- Refund timelines may vary depending on the payment provider
- In some cases, a replacement product may be offered instead of a refund
5. Cancellation Policy
Orders can only be cancelled before shipment confirmation. Once the order is shipped, cancellation requests may not be accepted.
6. Delayed Refunds
If you have not received your refund within the expected timeframe, please contact your payment provider or bank first. If the issue still persists, feel free to contact us.
7. Contact Us
For return, refund, or replacement support:
📧 Email: brahmashiraoil@gmail.com
📞 Phone: +91 9033588057
